At VoiceArtistKav.com, your privacy is very important to us. We are committed to protecting the personal information you share with us and ensuring that your information is used lawfully, transparently, and securely.

 

1. Information We Collect

 

When you use our website or payment services, we may collect the following personal information:

 

• Name and surname

• Billing and shipping address

• Contact details (email address, phone number)

• Payment details (processed securely via our payment gateway provider)

• Purchase/order history

 

2. How We Use Your Information

 

We collect and use your personal information for the following purposes:

 

• To process your orders and payments

• To deliver products or services purchased

• To communicate with you regarding your order, queries, or support needs

• To comply with legal and regulatory requirements

• To improve our products, services, and website

 

3. Sharing of Information

 

Your personal information will not be sold or shared with third parties for marketing purposes.

 

We may share your information only with trusted service providers such as:

 

• Payment gateway providers (for secure payment processing)

• Delivery and courier companies (to fulfill your order)

• Legal or regulatory authorities if required by law

 

4. Data Security

 

We use industry-standard security measures to protect your personal data.

 

All payment transactions are encrypted and processed through a PCI DSS-compliant payment gateway.

 

We do not store your full credit/debit card details on our systems.

 

5. Your Rights

 

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

 

• Access the personal information we hold about you

• Request correction or deletion of your information

• Withdraw consent for the use of your information (where applicable)

• Lodge a complaint with the Information Regulator if you believe your rights are being infringed

 

6. Cookies & Website Tracking

 

Our website may use cookies to enhance your browsing experience. Cookies can be disabled in your browser settings, but this may affect certain website functions.

 

7. Contact Us

 

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

 

Email: billings@voiceartistkav.com

 

Phone: +27 76 222 6936

 

Address: 283 Main Road, Malvern, Queensburgh, Durban, South Africa